Last Updated: January 1, 2026
Please read these Terms & Conditions ("Terms", "Agreement") carefully before using the telephone services, ticketing assistance desk, reservation coordination tools, or website operated by Airfare Reservation Help Travel. By accessing our platform, submitting your phone number for callback requests, or executing ticketing adjustments with our live agents, you agree to be bound by the terms outlined below. If you disagree with any part of this Agreement, you must not utilize our services.
By contracting with Airfare Reservation Help Travel, you represent and warrant that you are at least eighteen (18) years of age, possess the legal authority to enter into binding agreements, and have the consent of all passengers named in your booking to share their personal information. You agree to be financially responsible for all bookings made under your name or authorized payment cards.
Airfare Reservation Help Travel operates strictly as an independent third-party travel assistance agency. We are not an airline, air carrier, airport operator, or government authority, nor do we act as a direct representative, franchisee, or joint-venture partner of any operating airline. We assist travelers by aggregating flight schedules, explaining carrier rules, and submitting bookings or modifications to airlines on behalf of the customer. All transit services, in-flight support, and baggage carriage are provided exclusively by the operating airline.
All flight options, schedules, seat layouts, and fare quotes displayed on our website or quoted by our agents are subject to real-time seat availability and are prone to immediate change by airlines without prior notice. A booking is not finalized, and a fare is not guaranteed, until a valid electronic ticket number (e-ticket) is issued directly by the operating airline. In rare instances where an airline rejects a booking or updates a fare code during processing, our support desk will contact you to offer alternatives or reverse any pending credit card holds.
We provide live, 24/7 human telephone support to help passengers navigate airline rules, verify credit balances, skip long carrier hold times, and process cancellation filings. To sustain this operation, we charge service desk fees for manual changes and cancellations. Please note that all voluntary service fees charged by Airfare Reservation Help Travel are non-refundable once the service is rendered. These fees represent independent compensation for our administrative actions and agent labor, and are separate from any refund decisions or ticket fare rules of the airlines.
Passengers bear sole legal responsibility for preparing and verifying all required travel documents prior to departure. Airfare Reservation Help Travel is not liable for travel disruptions arising from your failure to comply with the following:
Every ticket issued through our agency is subject to the specific Contract of Carriage, baggage restrictions, carry-on dimensions, check-in requirements, and boarding guidelines of the operating airline. By authorizing our ticketing desk to finalize a reservation, you agree to comply with the operating carrier's terms. Airfare Reservation Help Travel has no authority to alter or waive carrier policies regarding luggage allowances, flight boarding, or seat assignments.
To the maximum extent permitted by law, Airfare Reservation Help Travel, its directors, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, exemplary, or consequential damages resulting from:
In no event shall Airfare Reservation Help Travel's aggregate liability for any service failure exceed the administrative service fee paid directly to us for the transaction at issue.
You agree to indemnify, defend, and hold harmless Airfare Reservation Help Travel, its parent companies, subsidiaries, directors, employees, and agents from and against any third-party claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable attorney fees) arising from your breach of these Terms, your violation of airline rules, or your infringement of any local laws or third-party rights.
This Agreement and all transactions completed through our services shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the state or federal courts located in Chicago, Cook County, Illinois, and you waive any objection to the venue of such courts.
You agree that any dispute resolution proceedings, whether in arbitration or court, will be conducted solely on an individual basis and not in a class, consolidated, or representative action. You waive your right to act as a class representative or participate as a member of a class of claimants in any lawsuit or arbitration concerning disputes with Airfare Reservation Help Travel.
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect. These Terms constitute the entire agreement between you and Airfare Reservation Help Travel regarding our services and supersede all prior understandings or oral agreements.
We reserve the right to revise, update, or replace these Terms & Conditions at any time. All revisions are effective immediately upon being posted on this website. Your continued use of our phone desk or web portals following the posting of updates constitutes your acceptance of the revised Terms.
For questions or comments regarding these Terms & Conditions, please contact our administrative desk: